Terms & Conditions
Last updated: 17 October 2026
Who we are
- Business
- VA Cube EateryVza
1About these terms
These terms and conditions (“Terms”) govern your use of the VA Cube EateryVza website, mobile application, QR ordering system, and any related services (together, “this website”). By using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.
2Who we are
This website is operated by VA Cube EateryVza. References to “we”, “us”, or “our” mean VA Cube EateryVza. Please speak to a member of our team at the venue.
3Using this website
You agree to:
- Provide accurate information when placing orders or creating an account.
- Use this website only for lawful purposes.
- Not attempt to interfere with, disrupt, or gain unauthorised access to this website.
- Not use automated tools to scrape, crawl, or extract data from this website.
4Orders and payments
- All orders placed through this website are subject to availability and acceptance by us.
- Prices are displayed in GBP and include VAT where applicable.
- We reserve the right to refuse or cancel any order at our discretion, including where there is a pricing error.
- Pay online by card when you order, or pay at the venue by card or cash.
- Online payments are processed securely by our payment provider, Stripe. We do not store your full card details.
5Allergens and dietary information
We provide allergen and dietary information in good faith based on the ingredients used. However, our kitchen handles common allergens and cross-contamination may occur. If you have a severe allergy, please inform a member of staff before ordering. Allergen information is advisory and does not constitute a guarantee.
6Delivery orders
- Delivery is subject to availability within our delivery area.
- Estimated delivery times are approximate and not guaranteed.
- A minimum order value and/or delivery fee may apply.
- You are responsible for providing an accurate delivery address and being available to receive the order.
7Refunds and complaints
See our Refunds & Cancellations policy.
8Table and game bookings
- Booking a table is free. We do not take card details for a table booking.
- Game bookings are paid in full by card when you book.
9Gift cards
- Gift cards are valid for 12 months from the date of purchase.
- You can buy a gift card for any amount from £5 to £500.
- You can use a gift card online at checkout or in person at the venue.
- Gift cards cannot be exchanged for cash.
- Keep your gift card code safe. We cannot replace it if it is lost.
10Competitions
- Where a competition has an entry fee, you pay it online when you register.
- Winners are decided by play. There is no element of chance.
- Entry fees can be refunded up to 24 hours before the first match.
11Private hire
Private hire bookings are covered by the Terms & Conditions of Hire on your booking link.
12Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately if you become aware of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.
13Intellectual property
All content on this website, including text, images, logos, and software, is owned by or licensed to us and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
14Limitation of liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website. Our total liability for any claim shall not exceed the amount you paid for the relevant order. Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for death or personal injury caused by negligence.
15Third-party services
This website may integrate with third-party services (for example Stripe for payments). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party providers.
16Changes to these terms
We may update these Terms from time to time. Changes will be posted on this page. We'll show the date of the latest version at the top of this page.
17Governing law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18Contact us
If you have questions about these Terms: Please speak to a member of our team at the venue.